Customer satisfaction is very important to us and our feedback rating reflects this satisfaction
We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately.
Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues.
We request that you contact us immediately
BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!
We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.
Please Do Not leave us the negative or natural feedback and comment.It will be affected with our account.
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